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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Super Honky

February 19, 2026

5  out of  5
rating by Super Honky
"Jordan was straight to the point. 1 or 2 phone calls and everything was set up, signed, and paid. Thanks Jordan"
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Peige Waters

February 19, 2026

5  out of  5
rating by Peige Waters
"Great customer service, very prompt, precise and kind"
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Nawroz Darwish

February 17, 2026

5  out of  5
rating by Nawroz Darwish
"She was explaining everything, and make me feel more comfortable and she helpful, also ,she did a great job."
We responded:
"Nawroz, Thank you for the kind words and I am glad to hear we were able to help out with your insurance needs - Kirk Menard Jr State Farm Agent "
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Tim S

February 9, 2026

5  out of  5
rating by Tim S
"Very nice and professional! Welcomed me with a smile. All the agents were very straightforward with the prices and what suited me best for the insurance I was looking for. Told me about additional discounts that I could have to save money. They looked out for my best interest. I would recommend this company to all my friends and family! They answered all my questions for things I didnt understand 5 out of 5 stars Kirk and his team are one of a kind!!!"
We responded:
"You are the man Tim! We appreciate you!"
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Brian Kelley

February 5, 2026

5  out of  5
rating by Brian Kelley
"Joe was great to work with"
We responded:
"Thanks Brian! "
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reyne Hurst

February 3, 2026

5  out of  5
rating by reyne Hurst
"Great rates and very personable people!!"
We responded:
"Thank you Reyne! Glad we were able to help you with a great rate!"
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Verl Williams

February 3, 2026

5  out of  5
rating by Verl Williams
"It was a pleasure working with Jordan. He answered all my questions, responded back to me promptly & made seamless to purchase auto insurance.
Definitely a great experience overall!"
We responded:
"Verl, thank you for the kind words! It was great speaking with you yesterday! - Kirk Menard Jr State Farm "
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Ryan Barton

January 16, 2026

5  out of  5
rating by Ryan Barton
"Jordan is very helpful, informative, and always available for my questions."
We responded:
"Thanks Ryan - Kirk Menard State Farm Agent "
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Holly Johnson

January 15, 2026

5  out of  5
rating by Holly Johnson
"I love this office. They are the only office who actually answers the phone. If I need help I know they’re going to be there; and if I need a call back they always follow-up with me."
We responded:
"Thank you!!!"
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Greg Geiler

January 14, 2026

5  out of  5
rating by Greg Geiler
"Awesome to work with and explained everything very well"
We responded:
"We appreciate you Greg! - Kirk Menard "
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Teresa Bayless

January 13, 2026

5  out of  5
rating by Teresa Bayless
"Looking to decrease my monthly expenses. I'm on a fixed income. He got me the exact same coverage I had before for almost a hundred a month less! That's almost $1200 a year! Very easy to do business with him, very prompt about answering questions! I'm extremely pleased!"
We responded:
"Thank you for the awesome review Teresa! "
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Tammy Schamber

January 12, 2026

5  out of  5
rating by Tammy Schamber
"Very professional, fast and reasonable"
We responded:
"Thank you Tammy! "
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Courtney Sailors

January 6, 2026

5  out of  5
rating by Courtney Sailors
"All around great service!"
We responded:
"Thank you for the kind words Courtney!"
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Tina Easter

January 6, 2026

5  out of  5
rating by Tina Easter
"Austin was great followed up and was persistent with information, our appointments went great he Secured our home and auto. Thank you Austin"
We responded:
"Austin and I are thankful for the kind words Tina! "
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Cheryl Wolfmeier

January 5, 2026

5  out of  5
rating by Cheryl Wolfmeier
"It was great working with your office. They answered all of my questions and concerns. I was with my previous insurance company for over 15 years but they didn't seem to want to work with me any longer."
We responded:
"Cheryl, Thank you so much for leaving us a great review. We appreciate you! - Kirk Menard State Farm Agent"
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Gregory Pruitt

December 31, 2025

1  out of  5
rating by Gregory Pruitt
"Kirk Menard solicited my business I came in at 166.00 pr month. After 7 months it went to 208 then 251 then 318 then 361 after only a year and a half. Not one time would he call to inform me of the price surge. But I would get a text or phone call when payment was due. You would think out of decent customer service there would be at least an email, but it's ok I canceled and I'm back to 167 pr month. Thanks Kirk for the lack of professionalism. And you did not try and contact me 7 times that's a lie !!! If u had I would have had no problem with a renewal. Shady for some & business gor others I GET IT !!!"
We responded:
"Mr. Pruitt, I appreciate you leaving us your review. I understand the pricing changes at renewal can be an inconvenience, but I do want it to be stated that you were given communication before each renewal exactly 45 days in advance. In the last 7 months my office has reached out to you individually 7 times for alerts/reminders on your account without any response back. We are always here to help and answer questions but if we don't get any responses from you, we are unable to provide better service. I am sorry you feel that I did not provide you the proper professionalism, but I hold my head high that we were communicative and timely with our reach outs. I thank you for your time with my Agency. - Kirk Menard State Farm Agent "
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Betty Barry

December 15, 2025

5  out of  5
rating by Betty Barry
"Jordan was a great salesman and the price he gave me for full coverage which what I was looking for keep up the good work Jordan"
We responded:
"Betty, thank you for the kind words towards Jordan in our office! - Kirk Menard Jr State Farm Agent "
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Angie Baldwin

December 2, 2025

5  out of  5
rating by Angie Baldwin
"Jordan’s follow up and customer service has been outstanding."
We responded:
"Angie, thank you for the kind words! We appreciate you. - Kirk Menard State Farm Agent "
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Kelli Ulrich

November 11, 2025

5  out of  5
rating by Kelli Ulrich
"Jordan has been a pleasure to work with. Reasonable priced."
We responded:
"Thank you for leaving us a great review Kelli! - Kirk Menard State Farm Agent "
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Regina Belton Belton

November 4, 2025

4  out of  5
rating by Regina Belton Belton
"Thank you for a quote deemed appropriate for me."
We responded:
"Regina thank you for leaving us a review - Kirk Menard State Farm Agency "
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Soulbrother 7

October 2, 2025

5  out of  5
rating by Soulbrother 7
"JS was courteous and professional I was very impressed with him."
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Rich Hess

September 25, 2025

5  out of  5
rating by Rich Hess
"My agent Joe has been wonderful. He has kept me updated and worked very hard to make sure I got the best possible price."
We responded:
"Thanks for the great review Rich! - Kirk Menard State Farm Agent "
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Fingerlickin games

September 25, 2025

1  out of  5
rating by Fingerlickin games
"Was great until I got a new car then had to switch insurance, now 9 months later, I get a piece of mail from them telling me they cannot insure me, I don't want you to insure me I have a better Insurance company that will actually do their job at half the cost and twice the coverage than state farm. I have not contacted them in any way, and for this letter to darken my door step like I want to come back is very unsettling, hopefully you dont want to try something shady."
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Jeremy Spocogee

September 11, 2025

5  out of  5
rating by Jeremy Spocogee
"Jordan was extremely responsive and helpful throughout the process. I would highly recommend."
We responded:
"Jeremy, thanks for the kind words! We appreciate you! - Kirk Menard Jr State Farm "
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Sendy Ibarra

September 11, 2025

5  out of  5
rating by Sendy Ibarra
"Saying “I don’t speak very well” has become my phrase lately since we have been discriminated against in general just for being Hispanic and for not speak english well, however, when I sat down and asked for help after being tired of searching so much during the day, the man Kirk Menard was very kind in explaining every detail and giving me the best option, returning all the stress to calm and not only that, since I have no experience, asking him for his opinion and recommendation about my windshield was very kind of him because another in his place would have only told me “I don’t know anything about that” for that and more, thank you very much, you met all my expectations"
We responded:
"Sendy!!! This review hits different! Thank you for the amazing review and thank you for allowing us to assist you with your insurance needs. - Kirk Menard State Farm "